Cliënt Succes Stories

Shared Services Center Drechtsteden improved customer satisfaction

From eight separate service counters for the 11 affiliated customer organizations to one central service office. With support from The Process Pros and The People Side of Change.

Read More

Jeroen Jansen, Partner Success Manager at Microsoft

We are able to make more impact with our customers when it comes to using the Microsoft technology. Customer satisfaction is also increasing. We see that in all numbers at the moment.

Read More

Services Director Elo de Mul about Prosci change management

Looking back, a year after the change, many people are very satisfied with the change process and we did not even spent the entire budget. Our colleagues are positive about the change.

Read More